Felicia is a highly skilled and adaptable professional whose journey blends technical expertise, strategic business insight, and a strong foundation in leadership. She began her career with military service in the United States Navy from 2001 to 2006, where she gained invaluable experience in administration, operations management, and team coordination. Her time in the military instilled in her a sense of discipline, attention to detail, and the ability to thrive in high-pressure environments—skills she continues to leverage in her consulting work today.
After her military service, Felicia earned a degree in Technical Management with a minor in Airport Management from Embry-Riddle Aeronautical University, which led her to a role as an Air Traffic Controller with the Federal Aviation Administration (FAA). This position further sharpened her precision and decision-making abilities.
Recognizing the importance of leadership and organizational management, Felicia pivoted her career to focus on human resources and business strategy. She earned a Master of Science in Human Resource Management from Strayer University, solidifying her expertise in workforce management, employee development, and organizational dynamics. Over the years, Felicia has helped businesses optimize their human capital and streamline operations, making her a versatile consultant across multiple industries.
Felicia’s expertise spans a broad range of disciplines, enabling her to assist organizations in numerous sectors. Some of her key specialties include:
With over 15 years of diverse experience, Felicia is known for her ability to foster collaboration and bridge the gap between departments. She’s a highly effective communicator who listens to her clients' needs and translates them into actionable plans that drive results. Her consultative approach empowers teams to implement changes and achieve their goals, ensuring successful project completion.
Felicia’s energy, passion, and strategic mindset make her an invaluable partner for organizations seeking to thrive in an ever-evolving business landscape. Her military service, combined with her technical expertise and business acumen, allows her to offer a unique, well-rounded perspective to her clients. Felicia is committed to helping businesses not just solve immediate challenges but also build a foundation for sustainable, long-term success.
I & J works with clients individually, in groups and systems at the values level —consulting, training, coaching, counseling, and building high performance and inclusive work teams aligned with their organization's vision, mission and goals.
I & J has developed a straightforward, step-by-step guide to help you establish and build credit for your business, designed to be both clear and cost-effective. Our process ensures that you can take actionable steps to strengthen your business's financial foundation without breaking the bank.